QyrosCloud partnered with CityWork to modernize their GIS infrastructure on AWS, delivering a highly available network architecture with GIS-optimized compute, a managed data platform, and comprehensive security and compliance controls. The engagement established an AI and data innovation foundation while implementing full observability across the environment.
What was at stake.
CityWork powers operational systems for hundreds of municipalities responsible for managing critical infrastructure such as:
- Water and wastewater systems
- Roads and transportation networks
- Storm water infrastructure
- Public works assets and inspections
- Parks and facilities
Many customers relied on on-premises or legacy hosted deployments tightly integrated with Esri’s ArcGIS platform. These environments presented several challenges.
“CityWork, a leading provider of GIS-centric asset management software for local governments and utilities, partnered with QyrosCloud to modernize its platform infrastructure on Amazon Web Services.”
How we solved it.
QyrosCloud designed and deployed a secure, multi-tier AWS architecture optimized for GIS workloads and municipal SaaS platforms.
The architecture was built according to AWS Well-Architected Framework best practices and implemented with SOC 2–aligned security controls.
CityWork’s environments were deployed in Amazon VPC networks spanning multiple Availability Zones to provide resilience and fault tolerance.
Key networking components included:
- Application Load Balancers distributing traffic across application servers
- AWS WAF protecting public-facing endpoints
- Private subnets hosting application and database services
- Secure connectivity to municipal networks and GIS data services
This architecture ensures that application services remain available even during infrastructure failures.
The CityWork’s platform and supporting GIS services were deployed using Amazon EC2 Windows instances optimized for GIS workloads.
Core application components included:
- CityWork’s Server
- ArcGIS Server
- ArcGIS Portal
- ArcGIS Data Store
- Web adapters and GIS service layers
Auto Scaling policies allow the platform to dynamically adjust compute capacity as municipal workloads fluctuate.
Operational databases were migrated to Amazon RDS for SQL Server, providing:
- Multi-AZ high availability
- Automated backups and patching
- Point-in-time recovery
- Managed database maintenance
GIS data, attachments, and archives are stored in Amazon S3, while shared geospatial datasets are supported through Amazon FSx for Windows File Server.
This architecture provides scalable storage for large spatial datasets while maintaining compatibility with ArcGIS workloads.
QyrosCloud implemented a security architecture aligned with SOC 2 best practices using native AWS services.
Security controls included:
- AWS Config with SOC 2 conformance packs
- AWS Security Hub for centralized security posture monitoring
- Amazon GuardDuty for threat detection
- AWS CloudTrail for audit logging
- AWS Systems Manager for automated patching and configuration management
These capabilities enable CityWork to continuously monitor infrastructure security and enforce compliance standards.
QyrosCloud implemented a centralized operations framework using:
- Amazon CloudWatch for metrics and log monitoring
- Automated alerts and operational dashboards
- Centralized log storage for compliance and auditing
This operational visibility allows CityWork engineering teams to quickly detect and resolve system issues.
The new AWS platform establishes a foundation for advanced analytics and AI capabilities.
Using services such as Amazon Bedrock, CityWork can begin enabling intelligent workflows for municipal customers, including:
- Automated summarization of inspection reports
- Infrastructure maintenance trend analysis
- Predictive maintenance modeling
- Asset risk prioritization
These capabilities help municipalities move toward data-driven infrastructure management.
“This engagement required us to balance speed with compliance rigor. We deployed infrastructure-as-code from day one, automated evidence collection across the environment, and delivered a production-ready architecture that passed security review on the first attempt.”
The results speak for themselves.
The collaboration between CityWork and QyrosCloud delivered significant operational and strategic benefits.
CityWork is a leading GIS-centric enterprise asset management (EAM) and infrastructure management platform used by local governments, utilities, and public works organizations worldwide. The platform is designed to help organizations manage the full lifecycle of critical infrastructure assets, including roads, water systems, utilities, and facilities.
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