of customers switch providers after a poor support experience
reduction in handle time with AI-powered agent assist
average cost per call vs $0.10 per AI-handled interaction
What's included.
A complete AI-powered contact center platform for regulated industries.
Amazon Connect Contact Center
Cloud-native contact center with pay-per-use pricing, omnichannel routing, and enterprise-grade reliability.
AI-Powered Agent Assist
Real-time AI suggestions, knowledge base retrieval, automated after-call work — so agents focus on customers, not admin.
Agentic AI Automation
Bedrock Agent Core for autonomous customer interactions with human escalation paths and compliance guardrails.
Conversational IVR & Chatbots
Natural language IVR, web chat, SMS — powered by Lex + Bedrock for human-like conversations.
Contact Lens Analytics
Real-time sentiment analysis, compliance monitoring, supervisor dashboards, and automated quality management.
Compliance-Native CX
PCI-DSS call recording, HIPAA-compliant data handling, SOC 2 audit trails — compliance is not an add-on.
From legacy to AI-native CX.
Four steps. One partner. A contact center that actually works.
Assess
Expensive on-prem PBX. No analytics. No AI.
Complete CX audit with AI opportunity mapping and compliance review.
Design
Siloed channels. No unified customer view.
Omnichannel architecture with AI routing, unified customer profiles.
Deploy
Months of implementation. Vendor lock-in.
Amazon Connect live in weeks. Pay-per-minute. No hardware.
Optimize
No visibility into customer sentiment or agent performance.
Real-time analytics, AI coaching, continuous optimization.
The numbers speak for themselves.
reduction in contact center costs
improvement in first-call resolution
to go live with Amazon Connect
“We replaced a legacy PBX system with Amazon Connect in under four weeks. QyrosCloud handled the AI integration, compliance requirements, and training. Our handle times dropped 35% in the first month.”
Your customers deserve better. Your agents deserve AI. Your compliance team deserves peace of mind.
Let's build a contact center that makes everyone happy. The first consultation is on the house.
Book a discovery call